Independence Direct has been in the direct mail business for more than 26 years and our recent growth prompted us to move into a larger facility in the spring of 2017. Effectively doubling our production plant, we’ve invested in new equipment and personnel to meet the expanding needs of our clients.

With a combined total of 88 years in the direct mail industry our team of experienced professionals has seen just about everything. You can rely on our team to consistently deliver high quality, on-time, on-budget execution with an unparalleled level of service.

The Team at Independence Direct

Edward Holland
President and Owner

Ed Holland came to Independence Direct eight years ago as an account executive. Building on his 36 years of direct mail experience, he rapidly rose through the ranks to become a part-owner in 2009 and, ultimately purchased the company in 2014. His vision of unparalleled customer service is what sets us apart from other print/mail firms.  Email Ed Holland


Michael Holland
Vice President

Michael is ‘second generation’ management at Independence Direct. As Vice President, his primary responsibility is oversight of our data services team. His experience includes programming for a wide-range of client data bases, including higher-education, healthcare and social service non-profits. Email Mike Holland

Chriss DiBona
Director of Client Services

Chriss joined the Independence team in May 2017 in the recently created role of Director of Client Service. Her 20+ years of experience in data management, client service, graphic design and copy writing makes her uniquely qualified to ensure each of our clients enjoys their experience from start to finish.  Email Chriss DiBona


Robin Pratt
Mail Room Supervisor

Robin has been with Independence for nearly 20 years. Her dedication to our customers is beyond compare, and her knowledge of Direct Mail Production is second to none. Her QC standards help us make sure that your project will be completed on time and meet the standards you expect.

Anita Whiddon
Laser Room Supervisor

Anita has been with Independence for 13 years. She is in charge of our Lasering Services. Anita effortlessly handles the quality control of your letters. If any part of your letter is questionable, Anita will make certain that the letter will not hit the mail until it is approved and/or corrected. Anita is very passionate about customer satisfaction.