OUR TEAM
Our Independence Direct Team has always focused on Customer Satisfaction, our relationship with our Clients is everything.
Who We ARe
Edward Holland
President and Owner
Ed’s focus has always been on Customer Satisfaction, his relationship with Clients is everything. With 40 plus years in the Industry he’s seen just about everything and is on a mission to improve procedures that will develop a better experience for every client. He has been involved in all facets of the business. He expects everyone to go above and beyond for their clients. Ed welcomes calls from all Clients, whether it be a question or concern. Ed’s the one to talk to for help in finding the most cost efficient way to reach your audience.
Email: Ed@inddirect.com
Michael Holland
Vice President of Operations
As Vice President of Operations, Mike is responsible for overseeing the entire production process, from Data to Mail Processing. Every new challenge is an opportunity to exceed Client expectations and improve efficiency and accuracy. His greatest strength is his ability to deal with whatever comes across his desk. Mike knows how to get the job done.
Email: Mike@inddirect.com
Chriss DiBona
Director of Client Services
With over 25 years in Direct Mail Chriss ensures each client enjoys their experience from start to finish. Beyond Day to Day communications, Chriss is a Strategic Consultant and your remote partner. It’s not enough to meet expectations, Chriss’ goal is to exceed them at every turn.
Email: Chriss@inddirect.com
Robin Pratt
Fulfillment Manager and Laser Specialist
Robin’s dedication to our Clients is beyond compare. Her 30 plus years of industry knowledge guarantees her quality control measures are second to none. She is the driving force that ensures your project is done right and on time.
Email: Robin@inddirect.com
Josh Coyne
Mail Production Manager
Josh is the one that keeps it all running. He is responsible for coordinating all the bits and pieces that must come together for a successful project. Attention to detail at every step ensures your mail will deliver to your intended audience the way you envisioned it.
Email: Joshua@inddirect.com